"We have seniors across Ontario spending more money on their hydro bill than they're receiving in their old-age security..."

Hydro One CEO must go: Lisa MacLeod

Hydro One executives are running with their tails between their legs, Tory energy critic Lisa MacLeod said Saturday.

"Heads do need to roll, but it needs to start at the top with Hydro One CEO Carmine Marcello," MacLeod said. "It is good to see there is a bit of a shake-up at the moment, but I think it's the CEO has to go."

Two of Hydro One's customer service executives left the company in the wake of provincial ombudsman Andre Marin's investigation into their billing practices, the Toronto Star reported.

Marin announced earlier this month he will conduct "a systemic investigation" of Hydro One's "egregious errors and baffling bills" that focuses on whether the utility company's customer billing practices are transparent and whether its process for responding to customer bill concerns is timely and effective.

"We have seniors across Ontario spending more money on their hydro bill than they're receiving in their old-age security," MacLeod said. "Had the ombudsman not announced he was investigating them, no corrective action would have been taken, and that signals to me they are more worried about what is in the headlines than worried about what's on people's hydro bills."

To read the full story, go to: http://www.sunnewsnetwork.ca/sunnews/politics/archives/2014/02/20140223-082336.html.